Archives

F.B. Heron Foundation Annual Report 2005

A report on Foundation activities in 2005.

IRS Form 990 – 2005

Access the Foundation's IRS tax return.

Financial Statement 2005

Access the Foundation's financial statement.

Responsiveness: Coping with Disaster

Featured: Enterprise Corporation of the Delta.

Responsiveness: Keeping in Touch with Customers

Featured: Neighborhood Housing Services of New York City, Inc.

IRS Form 990 – 2004

Access the Foundation's IRS tax return.

Customer Service in Action

TREATING APPLICANTS, GRANTEES, INVESTEES, AND COLLEAGUES with respect is a founding value of the Heron Foundation, a value that has always been enthusiastically supported by board and staff. However, Heron board members were not satisfied just to articulate this value. They challenged the staff to go beyond respectful communication and encouraged us to think of our grantees/investees as customers. They urged us to demonstrate customer service in action—a charge that has resulted in some fundamental changes in how we do our work.

Effectiveness: Building Infrastructure

Featured: Low Income Investment Fund.

Effectiveness: Managing Transitions

Featured: Mountain Association for Community Economic Development

F.B. Heron Foundation Annual Report 2004

A report on Foundation activities in 2004.