TREATING APPLICANTS, GRANTEES, INVESTEES, AND COLLEAGUES with respect is a founding value of the Heron Foundation, a value that has always been enthusiastically supported by board and staff. However, Heron board members were not satisfied just to articulate this value. They challenged the staff to go beyond respectful communication and encouraged us to think of our grantees/investees as customers. They urged us to demonstrate customer service in action—a charge that has resulted in some fundamental changes in how we do our work.
Featured: Low Income Investment Fund.
Access the Foundation's financial statements.
Access the Foundation's IRS tax return.
Featured: Easter Seals, Inc.
Featured: Chicago Lawyers Committee for Civil Rights Under Law, Inc
A report on Foundation activities in 2003
Featured: El Centro, Inc
Featured: Federation of Appalachian Housing Enterprises, Inc.
By Heron Vice President for Investments, Luther M. Ragin, Jr.